Inspectorio Outage History

Inspectorio had 3 outages in the last 2 years totaling 6h 35m of downtime — averaging 0.1 incidents per month.

There were 3 Inspectorio outages since July 28, 2025 totaling 6h 35m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.inspectorio.com

Major October 6, 2025

Inspection report upload issue for Inspectorio iOS Quality Risk Management (QRM) app

Detected by Pingoru: Oct 06, 2025, 04:02 AM UTC
Resolved: Oct 06, 2025, 09:38 AM UTC
Duration: 5h 36m

Affected: Mobile API

Timeline · 2 updates

identified Oct 06, 2025, 04:02 AM UTC

Our Engineering Team has identified an issue with Quality Risk Management iOS mobile application. At this time, users may experience unable to upload reports from the mobile app. Our team has built a solution and is currently testing it to make sure the upload process is restored. We’ll provide another update once the fix is released. Thank you for your patience while we resolve this.
resolved Oct 06, 2025, 09:38 AM UTC

Our Engineering Team has resolved this issue on uploading reports from QRM iOS mobile application. Affected users are advised to manually update to the latest app version from the App Store to ensure full functionality. If you continue to experience problems, please contact our Support Team via e-mail at [email protected] or via live chat (at the bottom-right corner) at https://support.inspectorio.com/hc/en-us/. We thank you for your patience regarding this matter.

Read the full incident report →

Notice August 19, 2025

Connectivity issues for Inspectorio China region

Detected by Pingoru: Aug 19, 2025, 05:40 PM UTC
Resolved: Aug 19, 2025, 06:18 PM UTC
Duration: 38m

Affected: WebWeb

Timeline · 2 updates

investigating Aug 19, 2025, 05:40 PM UTC

We have observed and received monitoring reports regarding intermittent login and performance issues when accessing Inspectorio platform from within China. Our initial investigation indicates the issue may have been related to upstream network disruptions through Cloudflare service provider. We are actively monitoring the situation to ensure ongoing service stability. We will provide further updates as needed. Thank you for your understanding and patience.
resolved Aug 19, 2025, 06:18 PM UTC

We experienced service access issues affecting users in China due to a disruption with our upstream provider, Cloudflare. The incident has been resolved, and services are now fully restored. We are closely monitoring the situation to ensure continued stability. Thank you for your patience and understanding.

Read the full incident report →

Major July 28, 2025

Inspectorio Platform Web and Mobile Resource Loading Issue

Detected by Pingoru: Jul 28, 2025, 08:18 AM UTC
Resolved: Jul 28, 2025, 08:39 AM UTC
Duration: 20m

Affected: Integration APIMobile APIIntegration APIIntegration APIMobile APIWebWebWeb

Timeline · 2 updates

investigating Jul 28, 2025, 08:18 AM UTC

Our Engineering Team is investigating an issue affecting our web and mobile platforms. At this time, users may be unable to load resources or access functionalities on both interfaces. We apologize for the inconvenience. We will provide an update as soon as more information becomes available.
resolved Jul 28, 2025, 08:39 AM UTC

Our Engineering and Infrastructure Teams have confirmed that the issue impacting our platform has been resolved. If you continue to experience any problems, please do not hesitate to contact our Support Team via email at [email protected] or through live chat available at the bottom-right corner of our support page: https://support.inspectorio.com/hc/en-us/. We appreciate your patience and understanding while we worked to resolve this matter.

Read the full incident report →