Inspectorio incident

Inspection report upload issue for Inspectorio iOS Quality Risk Management (QRM) app

Major Resolved View vendor source →

Inspectorio experienced a major incident on October 6, 2025 affecting Mobile API, lasting 5h 36m. The incident has been resolved; the full update timeline is below.

Started
Oct 06, 2025, 04:02 AM UTC
Resolved
Oct 06, 2025, 09:38 AM UTC
Duration
5h 36m
Detected by Pingoru
Oct 06, 2025, 04:02 AM UTC

Affected components

Mobile API

Update timeline

  1. identified Oct 06, 2025, 04:02 AM UTC

    Our Engineering Team has identified an issue with Quality Risk Management iOS mobile application. At this time, users may experience unable to upload reports from the mobile app. Our team has built a solution and is currently testing it to make sure the upload process is restored. We’ll provide another update once the fix is released. Thank you for your patience while we resolve this.

  2. resolved Oct 06, 2025, 09:38 AM UTC

    Our Engineering Team has resolved this issue on uploading reports from QRM iOS mobile application. Affected users are advised to manually update to the latest app version from the App Store to ensure full functionality. If you continue to experience problems, please contact our Support Team via e-mail at [email protected] or via live chat (at the bottom-right corner) at https://support.inspectorio.com/hc/en-us/. We thank you for your patience regarding this matter.