inSided experienced a minor incident on September 3, 2025 affecting Status of our US Community Infrastructure, lasting 3h 12m. The incident has been resolved; the full update timeline is below.
Affected components
Status of our US Community Infrastructure
Update timeline
- identified Sep 03, 2025, 04:49 PM UTC
We identified a degraded performance especially on the homepages of our US communities. The investigation is ongoing into what is the root cause to this.
- identified Sep 03, 2025, 05:43 PM UTC
The root cause was identified, and the performance is back to expected performance. We will continue monitoring this incident.
- identified Sep 03, 2025, 05:44 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Sep 03, 2025, 05:44 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 03, 2025, 08:56 PM UTC
This incident has been resolved.