Inscribe incident

Documents processing more slowly than normal

Minor Resolved View vendor source →

Inscribe experienced a minor incident on March 2, 2023 affecting API, lasting 54m. The incident has been resolved; the full update timeline is below.

Started
Mar 02, 2023, 09:20 PM UTC
Resolved
Mar 02, 2023, 10:14 PM UTC
Duration
54m
Detected by Pingoru
Mar 02, 2023, 09:20 PM UTC

Affected components

API

Update timeline

  1. investigating Mar 02, 2023, 09:20 PM UTC

    Documents are processing more slowly than normal, we are reviewing the problem.

  2. identified Mar 02, 2023, 09:42 PM UTC

    We have identified the issue is due to high load and we are working on rectifying the situation.

  3. monitoring Mar 02, 2023, 10:07 PM UTC

    Documents are processing at a normal pace again.

  4. resolved Mar 02, 2023, 10:14 PM UTC

    Documents are now processing normally continuously, we will continue monitoring the situation however.