Inscribe experienced a major incident on September 6, 2023 affecting API, lasting 1h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Sep 06, 2023, 08:27 AM UTC
Due to issues with our earlier maintenance documents are currently processing more slowly than normal. You can submit documents as normal, we are sorry for the inconvenience, we will update this page soon.
- identified Sep 06, 2023, 08:47 AM UTC
We are continuing to work on a fix for this issue.
- identified Sep 06, 2023, 09:03 AM UTC
We are continuing to work on a fix for this issue.
- identified Sep 06, 2023, 09:13 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Sep 06, 2023, 09:21 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 06, 2023, 09:30 AM UTC
This incident has been resolved and we have processed the backlog of documents. If you uploaded a document that has not been processed by now, or resulted in an error when processing, please upload it again for processing. If you have any queries please contact [email protected]. We sincerely apologize for this incident.