Inscribe incident

API requests failing due intermittent network issues

Major Resolved View vendor source →

Inscribe experienced a major incident on September 18, 2023 affecting API, lasting 1h 11m. The incident has been resolved; the full update timeline is below.

Started
Sep 18, 2023, 09:24 PM UTC
Resolved
Sep 18, 2023, 10:35 PM UTC
Duration
1h 11m
Detected by Pingoru
Sep 18, 2023, 09:24 PM UTC

Affected components

API

Update timeline

  1. investigating Sep 18, 2023, 09:24 PM UTC

    We are currently investigating an intermittent issue with our cloud provider AWS.

  2. identified Sep 18, 2023, 10:18 PM UTC

    Our cloud provider is testing a fix.

  3. monitoring Sep 18, 2023, 10:33 PM UTC

    The AWS fix appears to have worked but we continue to monitor the situation

  4. resolved Sep 18, 2023, 10:35 PM UTC

    This incident has been resolved.