Inscribe experienced a major incident on August 12, 2024 affecting API, lasting 1h 9m. The incident has been resolved; the full update timeline is below.
Affected components
API
Update timeline
- investigating Aug 12, 2024, 07:58 PM UTC
We are currently investigating an issue with bank account parsing. Only bank statements are affected and documents are still processing successfully.
- identified Aug 12, 2024, 08:08 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 12, 2024, 08:55 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 12, 2024, 09:07 PM UTC
This incident has been resolved.