Inscribe incident

Document processing is degraded

Minor Resolved View vendor source →

Inscribe experienced a minor incident on August 29, 2024 affecting API, lasting 27m. The incident has been resolved; the full update timeline is below.

Started
Aug 29, 2024, 02:02 PM UTC
Resolved
Aug 29, 2024, 02:29 PM UTC
Duration
27m
Detected by Pingoru
Aug 29, 2024, 02:02 PM UTC

Affected components

API

Update timeline

  1. investigating Aug 29, 2024, 02:02 PM UTC

    We are currently investigating an issue that is affecting normal document processing.

  2. identified Aug 29, 2024, 02:05 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 29, 2024, 02:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 29, 2024, 02:29 PM UTC

    This incident has been resolved.