Inscribe experienced a minor incident on July 7, 2025 affecting API, lasting 1d 1h. The incident has been resolved; the full update timeline is below.
Affected components
API
Update timeline
- investigating Jul 07, 2025, 08:52 PM UTC
We have noticed there are a small number of documents are not successfully processing. You will see an error stating: "An error occurred while processing this document. Inscribe has been notified." in the Inscribe app. We are investigating the cause and will update shortly. Thanks for your patience.
- monitoring Jul 07, 2025, 10:29 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 08, 2025, 03:18 AM UTC
This incident has been resolved.