Inscribe incident

Third-Party Service Outage

Minor Resolved View vendor source →

Inscribe experienced a minor incident on August 11, 2025 affecting API, lasting 1h 28m. The incident has been resolved; the full update timeline is below.

Started
Aug 11, 2025, 03:54 PM UTC
Resolved
Aug 11, 2025, 05:22 PM UTC
Duration
1h 28m
Detected by Pingoru
Aug 11, 2025, 03:54 PM UTC

Affected components

API

Update timeline

  1. investigating Aug 11, 2025, 03:54 PM UTC

    We are currently experiencing degraded performance due to an outage from a third-party service provider we rely on for web search. Document processing is not affected. We are actively monitoring the situation and will update this page as soon as the provider has resolved the issue.

  2. monitoring Aug 11, 2025, 05:18 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 11, 2025, 05:22 PM UTC

    This incident has been resolved and web search is back to regular performance.