InMotion Hosting experienced a minor incident on January 18, 2021, lasting 1h 23m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jan 18, 2021, 06:04 PM UTC
Our System Administration team has identified issues requiring unplanned maintenance within our ngx273 WordPress Shared Server environment. Customers with accounts housed within the ngx273 WordPress Shared Server environment may experience temporary connectivity issues to their website and email while the maintenance is performed. No ETA is currently available but updates will be provided here as they become available.
- identified Jan 18, 2021, 06:50 PM UTC
Our Tier3 and Network Administrators have identified the cause of Network degradation on NGX273 and are working to swiftly resolve it. We appreciate your patience and understanding while the situation is ongoing.
- resolved Jan 18, 2021, 07:21 PM UTC
Our Network and System Administration teams worked swiftly to identify and resolve the Network Degradation issues on ngx273. All services are online and operational and stability has returned. We will continue to monitor the environment closely to ensure no further issues arise.
- resolved Jan 18, 2021, 07:27 PM UTC
At this time, our Tier3 and Network Administrators have resolved the network degradation issues on NGX273. We thank you for your patience and understanding while our team worked to provide a resolution.