InMotion Hosting experienced a minor incident on February 1, 2021, lasting 1h 14m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Feb 01, 2021, 07:36 PM UTC
Currently, an upstream provider is experiencing an outage that is affecting our Live Chat feature. We are working to resolve this as swiftly as possible. If you are attempting to reach our Live Support, please be aware that our response time will be affected due to this outage. Feel free to reach out to us via phone or ticket, and we will respond as soon as possible to your inquiry.
- monitoring Feb 01, 2021, 08:26 PM UTC
Reports from our upstream vendor show the early indications of a resolution to our previous Chat outage. We will be monitoring this situation closely to ensure all services are back at full capacity. Thank you for your patience and understanding.
- resolved Feb 01, 2021, 08:50 PM UTC
Chat services have returned to normal operations and we do not expect further issues at this time.