InMotion Hosting incident

MySQL Service Interruption

Minor Resolved View vendor source →

InMotion Hosting experienced a minor incident on November 10, 2021, lasting 5h 3m. The incident has been resolved; the full update timeline is below.

Started
Nov 10, 2021, 09:35 PM UTC
Resolved
Nov 11, 2021, 02:38 AM UTC
Duration
5h 3m
Detected by Pingoru
Nov 10, 2021, 09:35 PM UTC

Update timeline

  1. investigating Nov 10, 2021, 09:35 PM UTC

    We are aware of an issue impacting the operation of MySQL on shared server ecngx270. Our systems administration team is investigating the issue. While no estimated time for restoration is available, we are working to ensure that service is restored as quickly as possible. Updates will be provided as they become available.

  2. resolved Nov 11, 2021, 02:38 AM UTC

    At this time, our systems administration team has completed restoration of ecngx270 and the operation of MySQL. Please reach out to our support team for normal troubleshooting if needed.