InMotion Hosting incident

Maintenance: cPanel Updates on Shared Servers

Minor Resolved View vendor source →

InMotion Hosting experienced a minor incident on November 25, 2021, lasting 3d 20h. The incident has been resolved; the full update timeline is below.

Started
Nov 25, 2021, 04:30 AM UTC
Resolved
Nov 29, 2021, 01:13 AM UTC
Duration
3d 20h
Detected by Pingoru
Nov 25, 2021, 04:30 AM UTC

Update timeline

  1. investigating Nov 25, 2021, 04:30 AM UTC

    The cPanel maintenance has begun on our shared server fleet. This maintenance includes a patch for AutoSSL requesting being stuck in 'pending' on all shared servers. Restarts of services are expected and may result in temporary connectivity issues to customers' websites and emails.

  2. resolved Nov 29, 2021, 01:13 AM UTC

    At this time cPanel updates are complete. Please contact our technical support team 24/7 if any normal issues arise.