InMotion Hosting incident

Customer Service and Support Unavailable

Minor Resolved View vendor source →

InMotion Hosting experienced a minor incident on March 16, 2023, lasting 13h 6m. The incident has been resolved; the full update timeline is below.

Started
Mar 16, 2023, 06:00 AM UTC
Resolved
Mar 16, 2023, 07:06 PM UTC
Duration
13h 6m
Detected by Pingoru
Mar 16, 2023, 06:00 AM UTC

Update timeline

  1. investigating Mar 16, 2023, 06:00 AM UTC

    We have become aware of an issue with our chat and phone support services which is preventing customers from reaching our agents. We are currently working to find and correct the issue. While the issue is ongoing, customers may be unable to reach support by chat or phones. We're sorry for any inconvenience.

  2. resolved Mar 16, 2023, 07:06 PM UTC

    This issue has been resolved at this time. We appreciate your patience.