InMotion Hosting incident

Contact Center Connectivity Disruption

Minor Resolved View vendor source →

InMotion Hosting experienced a minor incident on June 20, 2023, lasting 1h 8m. The incident has been resolved; the full update timeline is below.

Started
Jun 20, 2023, 11:33 AM UTC
Resolved
Jun 20, 2023, 12:41 PM UTC
Duration
1h 8m
Detected by Pingoru
Jun 20, 2023, 11:33 AM UTC

Update timeline

  1. investigating Jun 20, 2023, 11:33 AM UTC

    Our communications software service provider has identified a disruption in our ability to accept incoming contacts. Until the issue is resolved, customers may be unable to reach billing or support. We are working with our service provider to resolve the issue as quickly as possible. We are sorry for the inconvenience. Updates will be provided here as they become available.

  2. resolved Jun 20, 2023, 12:41 PM UTC

    The service disruption has been resolved, and our contact center is fully operational. We are sorry for any inconvenience.