InMotion Hosting incident

Contact Center Connectivity Disruption

Minor Resolved View vendor source →

InMotion Hosting experienced a minor incident on August 24, 2023, lasting 22h 58m. The incident has been resolved; the full update timeline is below.

Started
Aug 24, 2023, 11:00 PM UTC
Resolved
Aug 25, 2023, 09:58 PM UTC
Duration
22h 58m
Detected by Pingoru
Aug 24, 2023, 11:00 PM UTC

Update timeline

  1. investigating Aug 24, 2023, 11:00 PM UTC

    Our Internal Team has identified a disruption in our ability to connect to certain internal assets at this time. Until the issue is resolved, our Support staff may be unable to access internal assets regarding accounts for assistance with troubleshooting and billing related contacts. We are working to resolve the issue as quickly as possible. We are sorry for the inconvenience. Updates will be provided here as they become available.

  2. resolved Aug 25, 2023, 09:58 PM UTC

    This issue has been resolved. We appreciate your patience while we corrected this.