InMotion Hosting experienced a minor incident on July 18, 2024, lasting 4h 54m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jul 18, 2024, 04:06 AM UTC
Our Systems Administration team is currently addressing issues with server ecngx290. Customers hosted on this server may experience temporary downtime for their websites and emails. Our team is diligently working to identify and resolve these issues as quickly as possible. To check which server you are hosted on, please refer to the following article, [Account Technical Details](https://www.inmotionhosting.com/support/amp/viewing-account-technicial-information-in-amp/) We will provide updates as soon as they become available from our Systems Administration team. We apologize for any inconvenience this may cause and appreciate your understanding.
- resolved Jul 18, 2024, 05:33 AM UTC
The server is back up, and all services are operational at this time. Thank you for your patience.
- identified Jul 18, 2024, 07:52 AM UTC
Our Systems Administration team has identified further issues with server ecngx290. Customers hosted on this server may experience temporary downtime for their websites and emails. We appreciate your patience while we work to resolve this.
- resolved Jul 18, 2024, 09:00 AM UTC
The server is back up, and all services are operational at this time. Thank you for your patience.