InMotion Hosting incident

Shared Server Updates

Minor Resolved View vendor source →

InMotion Hosting experienced a minor incident on September 27, 2024, lasting 2d 3h. The incident has been resolved; the full update timeline is below.

Started
Sep 27, 2024, 11:00 PM UTC
Resolved
Sep 30, 2024, 02:56 AM UTC
Duration
2d 3h
Detected by Pingoru
Sep 27, 2024, 11:00 PM UTC

Update timeline

  1. investigating Sep 27, 2024, 11:00 PM UTC

    A planned reboot for ngx341 is being scheduled for early 9/28 in association with our ongoing work with CloudLinux. Due to quality of service events within the last 24 hours, our systems administration team is focusing on the following impacted servers: res345, ecngx300, ecbiz316, and ecngx303. To check which server you are hosted on, please refer to the following article, [Account Technical Details](https://www.inmotionhosting.com/support/amp/viewing-account-technicial-information-in-amp/)

  2. resolved Sep 30, 2024, 02:56 AM UTC

    We are pleased to report that the planned reboot for ngx341 on 9/28 has been successfully completed as part of our ongoing work with CloudLinux. Additionally, our systems administration team has resolved the quality of service issues affecting res345, ecngx300, ecbiz316, and ecngx303. All impacted servers are now operating normally. Thank you for your patience and understanding during this maintenance process.