InMotion Hosting incident

ecngx318 & ecres346 Service Disruption

Minor Resolved View vendor source →

InMotion Hosting experienced a minor incident on November 22, 2024, lasting 1h 11m. The incident has been resolved; the full update timeline is below.

Started
Nov 22, 2024, 10:07 AM UTC
Resolved
Nov 22, 2024, 11:18 AM UTC
Duration
1h 11m
Detected by Pingoru
Nov 22, 2024, 10:07 AM UTC

Update timeline

  1. investigating Nov 22, 2024, 10:07 AM UTC

    Our Systems Administration team is aware of some issues with ecngx318 & ecres346. Customers that are hosted on this server will experience temporary downtime to their website and emails. Our Systems Administration team is currently working hard to identify the issues and fix the ongoing issues regarding this server. Customers can check what server they are hosted on using the following article, [Account Technical Details](https://www.inmotionhosting.com/support/amp/viewing-account-technicial-information-in-amp/)

  2. investigating Nov 22, 2024, 11:01 AM UTC

    We are currently working with our Data Center team to restore connectivity to these two servers. Thank you for your patience as we work diligently to resolve this issue.

  3. resolved Nov 22, 2024, 11:18 AM UTC

    This has been resolved at this time. Thank you for your patience and understanding.