InMotion Hosting experienced a minor incident on December 31, 2024, lasting 1d 1h. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Dec 31, 2024, 07:00 AM UTC
Our Systems Administration team is currently addressing issues with server ngx304. Customers hosted on this server may experience temporary downtime for their websites and emails. Our team is diligently working to identify and resolve these issues as quickly as possible. To check which server you are hosted on, please refer to the following article, [Account Technical Details](https://www.inmotionhosting.com/support/amp/viewing-account-technicial-information-in-amp/) We will provide updates as soon as they become available from our Systems Administration team. We apologize for any inconvenience this may cause and appreciate your understanding.
- investigating Dec 31, 2024, 11:27 PM UTC
ngx304 has been under investigation for high load. We have been actively monitoring this situation. We appreciate your patience.
- resolved Jan 01, 2025, 08:45 AM UTC
At this time, the issues on ngx304 have been resolved. We appreciate your patience.