InMotion Hosting incident

ngx365 Service Disruption

Minor Resolved View vendor source →

InMotion Hosting experienced a minor incident on January 1, 2026, lasting 3h 39m. The incident has been resolved; the full update timeline is below.

Started
Jan 01, 2026, 06:52 PM UTC
Resolved
Jan 01, 2026, 10:31 PM UTC
Duration
3h 39m
Detected by Pingoru
Jan 01, 2026, 06:52 PM UTC

Update timeline

  1. investigating Jan 01, 2026, 06:52 PM UTC

    Our Systems Administration team is currently addressing issues with server ngx365. Customers hosted on this server may experience temporary downtime for their websites and emails. Our team is diligently working to identify and resolve these issues as quickly as possible. To check which server you are hosted on, please refer to the following article, [Which server am I on?](https://www.inmotionhosting.com/support/amp/viewing-account-technicial-information-in-amp/)

  2. resolved Jan 01, 2026, 10:31 PM UTC

    The issue on ngx365 has been resolved, and services have returned to normal operation. If you continue to experience any issues, please reach out to our support team. Thank you for your patience!