InMotion Hosting experienced a minor incident on June 1, 2026, lasting 2d 8h. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jun 01, 2026, 11:30 AM UTC
We have identified an issue affecting server ecngx342. To resolve this as quickly as possible, our team is immediately initiating an emergency failover procedure to transition services to a new server. During this time, you may experience disruptions or temporary connectivity drops with your website and email. We are actively monitoring the migration and will post updates here as the failover progresses. Thank you for your patience. [See what server you are on.](https://www.inmotionhosting.com/support/amp/viewing-account-technicial-information-in-amp/)
- identified Jun 01, 2026, 02:40 PM UTC
Our team is still actively working on the emergency failover for server ecngx342; website and email services may remain intermittent during this time. Further updates will be posted here as they become available.
- identified Jun 01, 2026, 11:42 PM UTC
Our infrastructure team is actively working to restore service. No action is needed on your end at this time. We appreciate your patience, and updates will be posted as they are available.
- identified Jun 02, 2026, 12:26 AM UTC
Our infrastructure team is actively working to restore all services on this server. We appreciate your patience, and further updates will be provided as they become available.
- identified Jun 02, 2026, 01:35 AM UTC
We are still working on an emergency failover for this server, ecngx342. Thank you for your continued patience! Further updates will be provided as they become available.
- identified Jun 02, 2026, 02:58 AM UTC
Our infrastructure team continues to work on an emergency failover for this server, ecngx342. We appreciate all of your patience! Updates are provided as they become available.
- identified Jun 02, 2026, 03:34 AM UTC
Emergency failover is still in progress for this server, ecngx342. We will provide updates as they become available. We appreciate your patience!
- identified Jun 02, 2026, 04:34 AM UTC
We are still in the process of the emergency failover for the server, ecngx342, at this time. We will provide additional updates when they are available. Thank you for your patience!
- identified Jun 02, 2026, 06:20 AM UTC
Work is still being actively done to resolve the current issue with server ecngx342. We appreciate you patience as we finish up the unexpected maintenance and get things back up on that server. More updates to follow as they occur.
- identified Jun 02, 2026, 07:56 AM UTC
Systems Technicians are currently still performing unplanned maintenance on server, ecngx342, at this time. We do not currently have a clear estimated time of resolution, but we will continue to update on this matter as efforts continue. We truly appreciate your patience.
- identified Jun 02, 2026, 10:12 AM UTC
Efforts are still ongoing for server, ecngx342. We cannot yet give a clear estimate of when the failover procedure will be complete, however we will continue to give updates as the work continues. We truly appreciate your patience during this unexpected maintenance.
- identified Jun 02, 2026, 12:00 PM UTC
Systems Technicians are still actively working on the Emergency Failover Restoration occurring on server ecngx342. As the restoration process continues, there is unfortunately still no new information to report at this time, and still no known estimated time of resolution. We do greatly appreciate your continued patience as services on this server are restored, and we will continue to update throughout the process.
- identified Jun 02, 2026, 01:33 PM UTC
We are still actively working on the Emergency Failover Restoration occurring on server ecngx342. As the restoration process continues, there is unfortunately still no new information to report at this time, and still no known estimated time of resolution. We do greatly appreciate your continued patience as services on this server are restored, and we will continue to update throughout the process.
- identified Jun 02, 2026, 02:38 PM UTC
Systems Technicians are still actively working on the Emergency Failover Restoration occurring on server ecngx342. As the restoration process continues, there is unfortunately still no new information to report at this time, and still no known estimated time of resolution. We do greatly appreciate your continued patience as services on this server are restored, and we will continue to update throughout the process.
- identified Jun 02, 2026, 03:30 PM UTC
We are still actively working on the Emergency Failover Restoration occurring on server ecngx342. As the restoration process continues, there is unfortunately still no new information to report at this time, and still no known estimated time of resolution. We do greatly appreciate your continued patience as services on this server are restored, and we will continue to update throughout the process.
- identified Jun 02, 2026, 04:36 PM UTC
Efforts are still ongoing for the Emergency Failover Restoration for the server, ecngx342. We cannot yet give a clear estimate of when the failover procedure will be complete, however we will continue to give updates as the work continues. Thank you for your patience!
- identified Jun 02, 2026, 05:30 PM UTC
Systems Technicians are still actively working on the Emergency Failover Restoration occurring on server ecngx342. As the restoration process continues, there is unfortunately still no new information to report at this time, and still no known estimated time of resolution. We do greatly appreciate your continued patience as services on this server are restored, and we will continue to update throughout the process.
- identified Jun 02, 2026, 06:31 PM UTC
We are still actively working on the Emergency Failover Restoration occurring on server ecngx342. As the restoration process continues, there is unfortunately still no new information to report at this time, and still no known estimated time of resolution. We do greatly appreciate your continued patience as services on this server are restored, and we will continue to update throughout the process.
- identified Jun 02, 2026, 07:30 PM UTC
Systems Technicians are still actively working on the Emergency Failover Restoration occurring on server ecngx342. As the restoration process continues, there is unfortunately still no new information to report at this time, and still no known estimated time of resolution. We do greatly appreciate your continued patience as services on this server are restored, and we will continue to update throughout the process.
- identified Jun 02, 2026, 08:38 PM UTC
Our team continues to work on the emergency failover for this server, exngx342. We appreciate your continued patience as services on this server are restored. We will provide updates as they become available.
- identified Jun 02, 2026, 09:37 PM UTC
Our infrastructure team continues to work on the emergency failover for server ecngx342. We appreciate your patience while we work to resolve this, and we will provide updates as they become available.
- identified Jun 02, 2026, 10:33 PM UTC
The efforts are currently ongoing for the emergency failover of server ecngx342. We will continue to give updates as the work continues. We thank you for your patience!
- identified Jun 02, 2026, 11:39 PM UTC
Our Systems Technicians are continuously working on the Emergency Failover Restoration that is occurring on server ecngx342. We will provide updates as they become available. We appreciate your patience!
- identified Jun 03, 2026, 01:48 AM UTC
Ongoing efforts are still in progress regarding the Emergency Failover for server ecngx342. We will provide updates as they become available, and we appreciate your patience during this time!
- identified Jun 03, 2026, 02:45 AM UTC
We are still working on the Emergency Failover for server ecngx342. We appreciate your patience and will provide any updates as soon as they become available.
- identified Jun 03, 2026, 04:00 AM UTC
Systems Technicians are still working on the Emergency Failover for server ecngx342. We appreciate your patience as we work to restore services.
- identified Jun 03, 2026, 09:43 AM UTC
Core data restoration for ecngx342 is now complete. Primary websites are back online, and a secondary maintenance sweep has successfully restored functionality to all secondary/addon domains that were briefly failing to resolve. Our team's final remaining focus is manually syncing data for a small subset of accounts that could not be automatically restored. Thank you for your continued patience as we work through these final steps.
- identified Jun 03, 2026, 11:13 AM UTC
The manual data restoration remains in progress for the final remaining subset of accounts on the server. We are monitoring the transfers closely and will provide further status updates as they become available.
- identified Jun 03, 2026, 02:32 PM UTC
The manual data restoration is still in progress for the final remaining subset of accounts on the server. We are monitoring the transfers closely and will provide further status updates as they become available.
- identified Jun 03, 2026, 04:43 PM UTC
The manual data restoration remains in progress for the final remaining subset of accounts on the server. We are monitoring the transfers closely and will provide further status updates as they become available.
- identified Jun 03, 2026, 07:34 PM UTC
The manual data restoration is still in progress for the final remaining subset of accounts on the server. We are monitoring the transfers closely and will provide further status updates as they become available.
- resolved Jun 03, 2026, 08:21 PM UTC
At this time, the Emergency Failover has been completed for server ecngx342, and services are operational. Thank you for your patience and understanding!