injixo incident

Data on Forecast Weekly, Monthly, and Yearly view is incorrectly aggregated

Major Resolved View vendor source →

injixo experienced a major incident on July 26, 2022 affecting Forecast, lasting 44m. The incident has been resolved; the full update timeline is below.

Started
Jul 26, 2022, 01:11 PM UTC
Resolved
Jul 26, 2022, 01:55 PM UTC
Duration
44m
Detected by Pingoru
Jul 26, 2022, 01:11 PM UTC

Affected components

Forecast

Update timeline

  1. investigating Jul 26, 2022, 01:11 PM UTC

    The numbers shown in the Forecast Graphs in Weekly, Monthly, and Yearly view is not correctly displayed and calculated. The workload time zone is not taken into account, therefore wrong terms for the sum are taken into account (interval data points are shifted).

  2. identified Jul 26, 2022, 01:11 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 26, 2022, 01:51 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 26, 2022, 01:55 PM UTC

    This incident has been resolved.