injixo incident

Academy module in WFM and TCCS currently not available

Critical Resolved View vendor source →

injixo experienced a critical incident on August 23, 2023, lasting 1d 3h. The incident has been resolved; the full update timeline is below.

Started
Aug 23, 2023, 05:28 PM UTC
Resolved
Aug 24, 2023, 08:37 PM UTC
Duration
1d 3h
Detected by Pingoru
Aug 23, 2023, 05:28 PM UTC

Update timeline

  1. identified Aug 23, 2023, 05:28 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Aug 24, 2023, 12:59 PM UTC

    Existing users can already access the platform, just newly created users still do not have access. The investigation is in progress.

  3. monitoring Aug 24, 2023, 08:12 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 24, 2023, 08:37 PM UTC

    This incident has been resolved.