injixo incident

Shift Center connection issues

Major Resolved View vendor source →

injixo experienced a major incident on March 6, 2025 affecting Plan, lasting 1h 28m. The incident has been resolved; the full update timeline is below.

Started
Mar 06, 2025, 08:49 AM UTC
Resolved
Mar 06, 2025, 10:17 AM UTC
Duration
1h 28m
Detected by Pingoru
Mar 06, 2025, 08:49 AM UTC

Affected components

Plan

Update timeline

  1. identified Mar 06, 2025, 08:49 AM UTC

    We received reports about an error message when users try to connect to Shift Center.

  2. monitoring Mar 06, 2025, 08:56 AM UTC

    A fix is currently implemented. We will need to restart the affected systems, which will cause a short general interruption. After the restart, the Shift Center will be available again.

  3. resolved Mar 06, 2025, 10:17 AM UTC

    To fully restore service, we need to restart the affected systems, which will cause a brief general interruption. We expect the Shift Center to be available again within the next hour.