Infoblox incident

Infoblox Threat Defense Partial DNS Traffic Re-route in Cape Town site

Minor Resolved View vendor source →

Infoblox experienced a minor incident on November 26, 2024 affecting DNS Resolution - South Africa, ZA, lasting 1h 37m. The incident has been resolved; the full update timeline is below.

Started
Nov 26, 2024, 02:35 PM UTC
Resolved
Nov 26, 2024, 04:12 PM UTC
Duration
1h 37m
Detected by Pingoru
Nov 26, 2024, 02:35 PM UTC

Affected components

DNS Resolution - South Africa, ZA

Update timeline

  1. investigating Nov 26, 2024, 02:35 PM UTC

    We are investigating a partial DNS Traffic Re-route issue in Cape Town site. Our team is working diligently to identify the root cause and implement a solution quickly. We apologize for any inconvenience this may be causing. Impact: Some customers that are forwarding DNS traffic to our Global Anycast IP addresses (52.119.40.100 & 103.80.5.100) may experience slight DNS latency issues due to this. We will provide updates on the progress of the investigation and resolution. If you are experiencing a service impact or require further assistance, kindly contact our support team at https://support.infoblox.com/

  2. monitoring Nov 26, 2024, 03:24 PM UTC

    A fix has been applied to resolve the issue, and we are monitoring the issue.

  3. resolved Nov 26, 2024, 04:12 PM UTC

    This incident is resolved now.