Infoblox incident

Delay in updating new DNS resource records (EU Region)

Minor Resolved View vendor source →

Infoblox experienced a minor incident on November 30, 2024 affecting DNS - Europe, lasting 2h 59m. The incident has been resolved; the full update timeline is below.

Started
Nov 30, 2024, 08:21 AM UTC
Resolved
Nov 30, 2024, 11:20 AM UTC
Duration
2h 59m
Detected by Pingoru
Nov 30, 2024, 08:21 AM UTC

Affected components

DNS - Europe

Update timeline

  1. investigating Nov 30, 2024, 08:21 AM UTC

    We are experiencing an issue with Universal DDI in EU Region, where customers may experience a delay with Create/Update/Delete operation for DNS resource records. Also, some customers might experience delays while performing global search for newly created resource records. DNS and DHCP Protocol services are unaffected.

  2. monitoring Nov 30, 2024, 11:09 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 30, 2024, 11:20 AM UTC

    This incident has been resolved.