Infoblox incident

Universal DDI - Delay in updating DNS records and configuration to on prem servers

Infoblox experienced a minor incident on December 8, 2024 affecting DNS - North America, lasting 44m. The incident has been resolved; the full update timeline is below.

Started: Dec 08, 2024, 03:15 PM UTC
Resolved: Dec 08, 2024, 03:59 PM UTC
Duration: 44m
Detected by Pingoru: Dec 08, 2024, 03:15 PM UTC

Affected components

DNS - North America

Update timeline

investigating Dec 08, 2024, 03:15 PM UTC

We are investigating a potential issue with delay in updating DNS records and configuration to on prem servers. Our team is working diligently to identify the root cause and implement a solution quickly. We apologize for any inconvenience this may be causing. Impact: Some customers may observe delay in updating DNS records and configuration to on prem servers. If you are experiencing a service impact or require further assistance, kindly contact our support team at https://support.infoblox.com/
monitoring Dec 08, 2024, 03:26 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Dec 08, 2024, 03:59 PM UTC

This incident has been resolved.