Infoblox incident

Universal DDI - Delay in updating DNS configurations

Infoblox experienced a minor incident on January 8, 2025 affecting DNS - North America, lasting 1h. The incident has been resolved; the full update timeline is below.

Started: Jan 08, 2025, 02:31 PM UTC
Resolved: Jan 08, 2025, 03:32 PM UTC
Duration: 1h
Detected by Pingoru: Jan 08, 2025, 02:31 PM UTC

Affected components

DNS - North America

Update timeline

investigating Jan 08, 2025, 02:31 PM UTC

We are investigating an issue with delay in updating DNS configurations. Our team is working diligently to identify the root cause and implement a solution quickly. We apologize for any inconvenience this may be causing. Impact: Some customers may experience delay in updating DNS configuration via Infoblox Portal or API. If you are experiencing a service impact or require further assistance, kindly contact our support team at https://support.infoblox.com/
monitoring Jan 08, 2025, 02:57 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Jan 08, 2025, 03:32 PM UTC

This incident has been resolved.