Infoblox incident
Infoblox Threat Defense Cloud - Issues with default redirect services
Infoblox experienced a notice incident on January 30, 2025 affecting Infoblox Portal - North America, lasting 2h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 30, 2025, 06:01 PM UTC
We are investigating an intermittent issue with the default redirect service that has a custom message and bypass code enable. Our team is working diligently to identify the root cause and implement a solution quickly. We apologize for any inconvenience this may be causing. Impact: Customers using this feature may experience intermittent time outs when redirected to default redirect page that has a custom message and bypass code enable. We will provide updates on the progress of the investigation and resolution. If you are experiencing a service impact or require further assistance, kindly contact our support team at https://support.infoblox.com/
- monitoring Jan 30, 2025, 06:04 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 30, 2025, 08:11 PM UTC
This incident is now resolved.