Infoblox incident

Issues with some NIOS-X Servers showing Platform Management Error

Minor Resolved View vendor source →

Infoblox experienced a minor incident on February 5, 2025 affecting Infoblox Portal - North America and Infoblox Portal - North America and 1 more component, lasting 3h 42m. The incident has been resolved; the full update timeline is below.

Started
Feb 05, 2025, 01:06 AM UTC
Resolved
Feb 05, 2025, 04:48 AM UTC
Duration
3h 42m
Detected by Pingoru
Feb 05, 2025, 01:06 AM UTC

Affected components

Infoblox Portal - North AmericaInfoblox Portal - North AmericaInfoblox Portal - North America

Update timeline

  1. investigating Feb 05, 2025, 01:06 AM UTC

    We are investigating an issue with some NIOS-X servers going to Platform Management error status. We are actively working to fix the issue as soon as possible and will provide updates on the situation as we make progress. If you are experiencing a service impact or require further assistance, kindly contact our support team at https://support.infoblox.com/

  2. investigating Feb 05, 2025, 02:00 AM UTC

    We are continuing to investigate this issue. Customers may experience issues when pushing changes through Infoblox Portal to the affected hosts; however, this does not impact protocol services.

  3. investigating Feb 05, 2025, 03:36 AM UTC

    We are continuing to investigate this issue.

  4. monitoring Feb 05, 2025, 04:22 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Feb 05, 2025, 04:48 AM UTC

    This incident has been resolved.