Infoblox incident

Infoblox Threat Defense Partial DNS Traffic Re-route in APAC Region

Minor Resolved View vendor source →

Infoblox experienced a minor incident on February 12, 2025 affecting DNS Resolution - Tokyo, JP and DNS Resolution - Singapore, SG, lasting 1h 21m. The incident has been resolved; the full update timeline is below.

Started
Feb 12, 2025, 10:19 PM UTC
Resolved
Feb 12, 2025, 11:40 PM UTC
Duration
1h 21m
Detected by Pingoru
Feb 12, 2025, 10:19 PM UTC

Affected components

DNS Resolution - Tokyo, JPDNS Resolution - Singapore, SG

Update timeline

  1. investigating Feb 12, 2025, 10:19 PM UTC

    We are investigating a partial DNS Traffic Re-route issue in APAC Region. Our team is working diligently to identify the root cause and implement a solution quickly. We apologize for any inconvenience this may be causing. Impact: Some customers that are forwarding DNS traffic to our Global Anycast IP addresses (52.119.40.100 & 103.80.5.100) may experience increased DNS latency due to this. We will provide updates on the progress of the investigation and resolution. If you are experiencing a service impact or require further assistance, kindly contact our support team at https://support.infoblox.com/

  2. monitoring Feb 12, 2025, 11:29 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 12, 2025, 11:40 PM UTC

    This incident has been resolved.