InfoArmor incident

Elevated user Errors

Notice Resolved View vendor source →

InfoArmor experienced a notice incident on August 5, 2015, lasting 20h 1m. The incident has been resolved; the full update timeline is below.

Started
Aug 05, 2015, 06:22 PM UTC
Resolved
Aug 06, 2015, 02:24 PM UTC
Duration
20h 1m
Detected by Pingoru
Aug 05, 2015, 06:22 PM UTC

Update timeline

  1. investigating Aug 05, 2015, 06:22 PM UTC

    We're experiencing an elevated level of user errors (users unable to log in) and are currently looking into the issue.

  2. identified Aug 05, 2015, 08:15 PM UTC

    affected services have been identified and working to those back up and running

  3. monitoring Aug 05, 2015, 11:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 06, 2015, 02:24 PM UTC

    This incident has been resolved.