InfoArmor experienced a minor incident on January 8, 2020, lasting 30m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jan 08, 2020, 02:59 PM UTC
InfoArmor is experiencing an issue with our upstream phone provider. Inbound traffic is failing intermittently. We're investigating the issue with our provider and will update as soon as additional information becomes available. In the interim, InfoArmor call center is servicing participants via email.
- identified Jan 08, 2020, 03:16 PM UTC
The upstream provider is working on a fix. We expect to be operational shortly.
- monitoring Jan 08, 2020, 03:21 PM UTC
Systems are back up and we're accepting calls. We will continue to monitor closely.
- resolved Jan 08, 2020, 03:30 PM UTC
Systems are functioning as expected. Thank you for your patience.