InfoArmor experienced a notice incident on January 6, 2022 affecting Subscribers Portal, lasting 9m. The incident has been resolved; the full update timeline is below.
Affected components
Subscribers Portal
Update timeline
- investigating Jan 06, 2022, 06:08 PM UTC
Allstate Identity Experience services are experiencing an unexpected outage that started at 10:55 AM MST. The team is actively working on restoring service and we will keep you posted with updates.
- resolved Jan 06, 2022, 06:17 PM UTC
Services were restored at 11:11 AM MST. The teams continue to monitor the environment closely. In parallel the team continues to find the root cause for this incident.