InfoArmor experienced a notice incident on January 3, 2023 affecting Subscribers Portal and aip.com and 1 more component, lasting 30m. The incident has been resolved; the full update timeline is below.
Affected components
Subscribers Portalaip.commyprivacyarmor.comClient PortalSFTPAllstate Mobile Digital Footprint
Update timeline
- investigating Jan 03, 2023, 07:24 PM UTC
We are currently experiencing issues that are preventing logins to our Subscriber portal and mobile app. Engineers are investigating the issue at this time. Next update 30 minutes.
- investigating Jan 03, 2023, 07:54 PM UTC
The issue has been resolved, all services have been restored as of 12:50PM MST.
- resolved Jan 03, 2023, 07:55 PM UTC
Closing the incident