InfoArmor incident

Subscribers unable to access portal

Major Resolved View vendor source →

InfoArmor experienced a major incident on February 23, 2024 affecting Subscribers Portal and myprivacyarmor.com, lasting 34m. The incident has been resolved; the full update timeline is below.

Started
Feb 23, 2024, 02:22 PM UTC
Resolved
Feb 23, 2024, 02:57 PM UTC
Duration
34m
Detected by Pingoru
Feb 23, 2024, 02:22 PM UTC

Affected components

Subscribers Portalmyprivacyarmor.com

Update timeline

  1. investigating Feb 23, 2024, 02:22 PM UTC

    Subscribers are unable to access portal due to not receiving MFA codes. We are currently investigating the issue

  2. resolved Feb 23, 2024, 02:57 PM UTC

    The issue has been resolved as of 7:35 MST.