InfoArmor incident

Subscriber Portal having issues loading

Major Resolved View vendor source →

InfoArmor experienced a major incident on April 20, 2024 affecting Subscribers Portal and myprivacyarmor.com, lasting 2h. The incident has been resolved; the full update timeline is below.

Started
Apr 20, 2024, 07:40 PM UTC
Resolved
Apr 20, 2024, 09:41 PM UTC
Duration
2h
Detected by Pingoru
Apr 20, 2024, 07:40 PM UTC

Affected components

Subscribers Portalmyprivacyarmor.com

Update timeline

  1. investigating Apr 20, 2024, 07:40 PM UTC

    We are currently investigating this issue.

  2. investigating Apr 20, 2024, 08:38 PM UTC

    We are continuing to investigate the issue causing the inconsistent results when logging in.

  3. resolved Apr 20, 2024, 09:41 PM UTC

    This issue has been resolved and the portal is loading consistently know. Thank you for your patience.