InfoArmor incident

PSA-High: Server Upgrade

Notice Resolved View vendor source →

InfoArmor experienced a notice incident on January 17, 2017, lasting 7h 24m. The incident has been resolved; the full update timeline is below.

Started
Jan 17, 2017, 09:01 PM UTC
Resolved
Jan 18, 2017, 04:26 AM UTC
Duration
7h 24m
Detected by Pingoru
Jan 17, 2017, 09:01 PM UTC

Update timeline

  1. investigating Jan 17, 2017, 09:01 PM UTC

    Scheduled As part of our commitment to provide a high level of service, please note that InfoArmor will be updating one of our web servers to support continued growth and load capacity. Please read the following details carefully: Scheduled Date and Time: ------------------------------------------------------------------- Tuesday January 17, 2017. Maintenance will begin at 9:00 p.m. MST and is scheduled to be completed within 1 hour. Maintenance Type: PSA-High ------------------------------------------------------------------- Estimated Downtime and impacted services: ------------------------------------------------------------------- Downtime associated with this maintenance may include the subscriber portal and login pages. Expected downtime: < 20 minutes We appreciate your patience and understanding and apologize for any inconveniences it may cause. If you have any questions or would like to speak further with one of our staff members, please contact us at [email protected]

  2. resolved Jan 18, 2017, 04:26 AM UTC

    We have upgraded our servers , all features are now online.