InfoArmor incident

Account Creation Failing Validation

Major Resolved View vendor source →

InfoArmor experienced a major incident on June 13, 2018, lasting 2h 3m. The incident has been resolved; the full update timeline is below.

Started
Jun 13, 2018, 12:17 AM UTC
Resolved
Jun 13, 2018, 02:20 AM UTC
Duration
2h 3m
Detected by Pingoru
Jun 13, 2018, 12:17 AM UTC

Update timeline

  1. investigating Jun 13, 2018, 12:17 AM UTC

    We are experiencing an issue on the signin product due to a bug we deployed last week. As a result, account verification is not working. We are working on a fix and are delaying our already-scheduled maintenance deployment this afternoon.

  2. identified Jun 13, 2018, 01:36 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 13, 2018, 01:38 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 13, 2018, 02:20 AM UTC

    This incident has been resolved.