InfoArmor experienced a critical incident on March 26, 2021 affecting Subscribers Portal and aip.com and 1 more component, lasting 11m. The incident has been resolved; the full update timeline is below.
Affected components
Subscribers Portalaip.commyprivacyarmor.comClient Portal
Update timeline
- investigating Mar 26, 2021, 02:25 AM UTC
Allstate Identity Experience services are experiencing an unexpected outage that started at 06:45 PM MST. The team is actively working on restoring service and we will keep you posted with updates.
- resolved Mar 26, 2021, 02:37 AM UTC
Allstate Identity Experience experienced an issue from 06:45 PM MST to 07:29 PM MST affecting our services. The issue has been resolved. The teams continue to monitor the environment closely.