InfoArmor incident

Subscriber Portal not allowing logins

Critical Resolved View vendor source →

InfoArmor experienced a critical incident on November 21, 2024 affecting Subscribers Portal and aip.com and 1 more component, lasting 15m. The incident has been resolved; the full update timeline is below.

Started
Nov 21, 2024, 07:01 PM UTC
Resolved
Nov 21, 2024, 07:17 PM UTC
Duration
15m
Detected by Pingoru
Nov 21, 2024, 07:01 PM UTC

Affected components

Subscribers Portalaip.commyprivacyarmor.com

Update timeline

  1. investigating Nov 21, 2024, 07:01 PM UTC

    Subscribers are receiving an error when trying to login to the portal. We are currently working on the issue.

  2. resolved Nov 21, 2024, 07:17 PM UTC

    Issue has been resolved and subscribers are now able to login. Thank you for your patience