InfoArmor experienced a notice incident on July 7, 2015, lasting 7d 17h. The incident has been resolved; the full update timeline is below.
Update timeline
- scheduled Jul 07, 2015, 06:57 PM UTC
As part of our commitment to provide a high level of service, please note InfoArmor be undergoing a database upgrade that will begin the evening of Tuesday, July 14, 2015 at our Phoenix Data Center. Please read the following details carefully: Scheduled Date and Time: ------------------------------------------------------------------- Tuesday, July 14, 2015. Maintenance will begin at 6:00 p.m. MST and is scheduled to be completed within 12 hours. Maintenance Type: PSA-High ------------------------------------------------------------------- Reason: Database update to support more advanced encryption protocols, robust replication for high availability and database monitoring. Estimated Downtime and impacted services: ------------------------------------------------------------------- Downtime associated with these upgrades will include the subscriber portal, production and test APIs, enrollment page and client portal. We appreciate your patience and understanding and apologize for any inconveniences it may cause. If you have any questions or would like to speak further with one of our staff members, please contact us at [email protected]
- scheduled Jul 14, 2015, 11:59 PM UTC
Maintenance will begin as scheduled in 60 minutes.
- in progress Jul 15, 2015, 01:00 AM UTC
Scheduled maintenance is currently in progress. We will provide updates as necessary.
- in progress Jul 15, 2015, 10:37 AM UTC
database upgrade complete, testing updates now
- completed Jul 15, 2015, 12:49 PM UTC
database migration complete. will be monitoring logs throughout the day