Increase Outage History

Increase is up right now

Increase had 3 outages in the last 2 years totaling 40h 3m of downtime — averaging 0.1 incidents per month.

There were 3 Increase outages since December 15, 2025 totaling 40h 3m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.increase.com

Major August 20, 2026

Elevated API latency

Detected by Pingoru
Aug 20, 2026, 03:14 PM UTC
Resolved
Aug 20, 2026, 07:55 PM UTC
Duration
4h 40m
Affected: API
Timeline · 5 updates
  1. investigating Aug 20, 2026, 03:14 PM UTC

    We are observing elevated API latency and are currently investigating the issue.

  2. investigating Aug 20, 2026, 03:47 PM UTC

    We are still observing elevated API latency and are continuing to investigate the issue.

  3. identified Aug 20, 2026, 03:58 PM UTC

    We have identified that this issue is related to an incident affecting Google Cloud’s us-west1 region. We are continuing to investigate.

  4. monitoring Aug 20, 2026, 04:30 PM UTC

    API latency has come back down to normal levels now. We will continue to monitor our service health.

  5. resolved Aug 20, 2026, 07:55 PM UTC

    This incident has been resolved.

Read the full incident report →

Major December 15, 2025

Elevated errors processing webhooks

Detected by Pingoru
Dec 15, 2025, 08:19 PM UTC
Resolved
Dec 15, 2025, 10:23 PM UTC
Duration
2h 4m
Affected: Webhooks
Timeline · 3 updates
  1. investigating Dec 15, 2025, 08:19 PM UTC

    We're experiencing an elevated level of errors processing webhooks and are currently looking into the issue.

  2. monitoring Dec 15, 2025, 08:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 15, 2025, 10:23 PM UTC

    This incident has been resolved.

Read the full incident report →