Increase incident

Elevated API latency

Major Resolved View vendor source →

Increase experienced a major incident on August 20, 2026 affecting API, lasting 4h 40m. The incident has been resolved; the full update timeline is below.

Started
Aug 20, 2026, 03:14 PM UTC
Resolved
Aug 20, 2026, 07:55 PM UTC
Duration
4h 40m
Detected by Pingoru
Aug 20, 2026, 03:14 PM UTC

Affected components

API

Update timeline

  1. investigating Aug 20, 2026, 03:14 PM UTC

    We are observing elevated API latency and are currently investigating the issue.

  2. investigating Aug 20, 2026, 03:47 PM UTC

    We are still observing elevated API latency and are continuing to investigate the issue.

  3. identified Aug 20, 2026, 03:58 PM UTC

    We have identified that this issue is related to an incident affecting Google Cloud’s us-west1 region. We are continuing to investigate.

  4. monitoring Aug 20, 2026, 04:30 PM UTC

    API latency has come back down to normal levels now. We will continue to monitor our service health.

  5. resolved Aug 20, 2026, 07:55 PM UTC

    This incident has been resolved.