FedACH delays
Affected: ACH Transfers
Increase Outage History
Increase is up right nowIncrease had 7 outages in the last 2 years totaling 62h 37m of downtime — averaging 0.3 incidents per month.
There were 7 Increase outages since August 1, 2024 totaling 62h 37m of downtime. Each is summarised below — incident details, duration, and resolution information.
Elevated errors processing webhooks
Affected: Webhooks
Timeline · 3 updates
- investigating Dec 15, 2025, 08:19 PM UTC
We're experiencing an elevated level of errors processing webhooks and are currently looking into the issue.
- monitoring Dec 15, 2025, 08:50 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 15, 2025, 10:23 PM UTC
This incident has been resolved.
API degraded
Affected: API
Timeline · 2 updates
- investigating Jul 10, 2025, 09:20 PM UTC
We are currently looking into an issue that's resulting errors in the API and the dashboard.
- resolved Jul 10, 2025, 09:23 PM UTC
Our systems are back in a healthy state.
Intermittent issues due to Google Cloud API failures
Affected: APICards
Timeline · 4 updates
- investigating Jun 12, 2025, 06:09 PM UTC
We are investigating an issue with card authorizations and file creation.
- investigating Jun 12, 2025, 06:44 PM UTC
This is related to ongoing the Google Cloud DNS incident. We're observing heightened latency on some card authorizations and File creation.
- monitoring Jun 12, 2025, 07:12 PM UTC
Our systems have stabilized and we're continuing to monitor all our services. All payment rails are processing.
- resolved Jun 12, 2025, 09:38 PM UTC
This incident has been resolved.
Elevated API Errors
Affected: APIWebhooksACH TransfersWire TransfersCardsCheck Transfers and DepositsReal-Time Payments
Timeline · 1 update
- resolved Apr 09, 2025, 07:44 PM UTC
We experienced an elevated level of API errors and increased latency for between 19:30:00UTC and 19:36:40UTC. Once our engineers identified the issues, we rolled back immediately and the platform recovered. All service should be restored now.
API errors
Timeline · 1 update
- resolved Oct 29, 2024, 06:07 PM UTC
The API returned errors to some users on 2024-10-29 from 17:58 UTC to 18:00 UTC.
Adding cards to digital wallets
Affected: Cards
Timeline · 3 updates
- investigating Aug 01, 2024, 04:48 PM UTC
We are investigating an issue when adding cards to digital wallets, such as Apple Pay. Cards already added to digital wallets will continue to work.
- investigating Aug 02, 2024, 03:18 AM UTC
We are continuing to investigate the issue with Visa.
- resolved Aug 02, 2024, 04:30 PM UTC
This is now resolved. Note that this issue only impacted new additions to digital wallets and had no impact on other card functionality, such as card creation or payments.