Increase incident

Intermittent issues due to Google Cloud API failures

Major Resolved View vendor source →

Increase experienced a major incident on June 12, 2025 affecting API and Cards, lasting 3h 29m. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2025, 06:09 PM UTC
Resolved
Jun 12, 2025, 09:38 PM UTC
Duration
3h 29m
Detected by Pingoru
Jun 12, 2025, 06:09 PM UTC

Affected components

APICards

Update timeline

  1. investigating Jun 12, 2025, 06:09 PM UTC

    We are investigating an issue with card authorizations and file creation.

  2. investigating Jun 12, 2025, 06:44 PM UTC

    This is related to ongoing the Google Cloud DNS incident. We're observing heightened latency on some card authorizations and File creation.

  3. monitoring Jun 12, 2025, 07:12 PM UTC

    Our systems have stabilized and we're continuing to monitor all our services. All payment rails are processing.

  4. resolved Jun 12, 2025, 09:38 PM UTC

    This incident has been resolved.