Incognia incident

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Notice Resolved View vendor source →

Incognia experienced a notice incident on July 1, 2025 affecting User Authentication and Explore and 1 more component, lasting 20m. The incident has been resolved; the full update timeline is below.

Started
Jul 01, 2025, 03:25 PM UTC
Resolved
Jul 01, 2025, 03:46 PM UTC
Duration
20m
Detected by Pingoru
Jul 01, 2025, 03:25 PM UTC

Affected components

User AuthenticationExploreIntegrationsAccount and OrganizationAPI ReferenceDocumentation

Update timeline

  1. investigating Jul 01, 2025, 03:25 PM UTC

    We are currently investigating this issue.

  2. identified Jul 01, 2025, 03:33 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 01, 2025, 03:33 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Jul 01, 2025, 03:36 PM UTC

    We are continuing to monitor for any further issues.

  5. monitoring Jul 01, 2025, 03:45 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Jul 01, 2025, 03:46 PM UTC

    This incident has been resolved.