Incognia Outage History

Incognia is up right now

Incognia had 17 outages in the last 2 years totaling 116h 58m of downtime, averaging 0.7 incidents per month.

There were 17 Incognia outages since October 20, 2025 totaling 116h 58m of downtime. Each is summarised below. Incident details, duration, and resolution information.

Source: status.incognia.com

Major June 18, 2026

Dashboard's Risk Assessments section is intermittent

Detected by Pingoru
Jun 18, 2026, 04:52 PM UTC
Resolved
Jun 18, 2026, 09:14 PM UTC
Duration
4h 22m
Affected: Investigation
Timeline · 4 updates
  1. investigating Jun 18, 2026, 04:52 PM UTC

    Risk Assessments section is presenting intermittent errors. We are currently investigating this issue.

  2. identified Jun 18, 2026, 04:56 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 18, 2026, 04:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 18, 2026, 09:14 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 10, 2026

Scheduled Maintenance

Detected by Pingoru
Mar 10, 2026, 04:59 PM UTC
Resolved
Mar 13, 2026, 06:00 AM UTC
Duration
2d 13h
Timeline · 1 update
  1. resolved Mar 13, 2026, 06:00 AM UTC

    Mar 13, 06:00 UTC Completed - The scheduled maintenance has been completed. Mar 13, 05:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar 11, 18:12 UTC Update - We will be undergoing scheduled maintenance during this time. Mar 10, 16:59 UTC Scheduled - We will be performing scheduled service maintenance on March 13 from 05:00 AM to 06:00 AM (UTC). During this maintenance window, minor intermittent interruptions may occur on the Incognia API and Dashboard. No major disruption is expected, but brief periods of instability may be observed. This maintenance is part of our ongoing efforts to enhance product reliability and continuously improve our services. Our team will work to complete the maintenance as quickly as possible to minimize any impact. Thank you for your understanding.

Read the full incident report →

Minor November 25, 2025

Degraded Performance on Risk API

Detected by Pingoru
Nov 25, 2025, 08:15 PM UTC
Resolved
Nov 25, 2025, 08:15 PM UTC
Duration
–
Timeline · 1 update
  1. resolved Nov 25, 2025, 08:15 PM UTC

    Nov 25, 20:15 UTC Resolved - Between 19:47 and 19:52 UTC, the Risk API returned 5xx errors, causing service instability. Although error rates recovered after 19:52 UTC, some clients continued to experience degraded performance until 20:09 UTC.

Read the full incident report →

Minor November 25, 2025

Dashboard maintenance

Detected by Pingoru
Nov 25, 2025, 07:40 PM UTC
Resolved
Nov 27, 2025, 11:15 PM UTC
Duration
2d 3h
Timeline · 1 update
  1. resolved Nov 27, 2025, 11:15 PM UTC

    Nov 27, 23:15 UTC Completed - The scheduled maintenance has been completed. Nov 27, 23:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 25, 19:40 UTC Scheduled - We will be undergoing scheduled maintenance during this time.

Read the full incident report →