Incognia Outage History
Incognia is up right nowPingoru has recorded 41 incidents for Incognia: 35 in the last 12 months and 1 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 2 | 3 of 744 (0%) |
| June 2026 | 6 | 5 of 720 (1%) |
| July 2026 | 1 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 1 | 0 of 524 (0%) |
Incidents, newest first
Minor October 7, 2026 Dashboard not displaying up-to-date Risk Assessment data – Incognia service
Started Oct 07, 2026, 05:30 PM UTC· resolved Oct 07, 2026, 05:30 PM UTC
No vendor updates were posted for this incident.
Minor July 17, 2026 Resolved – Incognia service
Started Jul 17, 2026, 10:30 PM UTC· resolved Jul 17, 2026, 10:30 PM UTC
No vendor updates were posted for this incident.
Major June 25, 2026 Dashboard and API down – Incognia service
Started Jun 25, 2026, 09:11 PM UTC· resolved Jun 25, 2026, 09:11 PM UTC
No vendor updates were posted for this incident.
Major June 18, 2026 Dashboard's Risk Assessments section is intermittent 4h 22m Investigation
Started Jun 18, 2026, 04:52 PM UTC· resolved Jun 18, 2026, 09:14 PM UTC
- investigating Jun 18, 2026, 04:52 PM UTC
Risk Assessments section is presenting intermittent errors. We are currently investigating this issue.
- identified Jun 18, 2026, 04:56 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 18, 2026, 04:56 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 18, 2026, 09:14 PM UTC
This incident has been resolved.
Minor June 9, 2026 Data Streaming Platform Delay – Incognia service
Started Jun 09, 2026, 04:00 PM UTC· resolved Jun 09, 2026, 04:00 PM UTC
No vendor updates were posted for this incident.
Minor May 10, 2026 Dashboard not displaying up-to-date data – Incognia service
Started May 10, 2026, 07:21 PM UTC· resolved May 10, 2026, 07:21 PM UTC
No vendor updates were posted for this incident.
Minor March 31, 2026 Degraded Performance in Internal Services – Incognia service
Started Mar 31, 2026, 08:16 PM UTC· resolved Mar 31, 2026, 08:16 PM UTC
No vendor updates were posted for this incident.
Minor March 25, 2026 Signal instability – Incognia service
Started Mar 25, 2026, 07:57 PM UTC· resolved Mar 25, 2026, 07:57 PM UTC
No vendor updates were posted for this incident.
Minor March 24, 2026 Product Dashboard Instability – Incognia service
Started Mar 24, 2026, 02:51 PM UTC· resolved Mar 24, 2026, 02:51 PM UTC
No vendor updates were posted for this incident.
Minor March 10, 2026 Scheduled Maintenance 2d 13h
Started Mar 10, 2026, 04:59 PM UTC· resolved Mar 13, 2026, 06:00 AM UTC
- resolved Mar 13, 2026, 06:00 AM UTC
Mar 13, 06:00 UTC Completed - The scheduled maintenance has been completed. Mar 13, 05:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar 11, 18:12 UTC Update - We will be undergoing scheduled maintenance during this time. Mar 10, 16:59 UTC Scheduled - We will be performing scheduled service maintenance on March 13 from 05:00 AM to 06:00 AM (UTC). During this maintenance window, minor intermittent interruptions may occur on the Incognia API and Dashboard. No major disruption is expected, but brief periods of instability may be observed. This maintenance is part of our ongoing efforts to enhance product reliability and continuously improve our services. Our team will work to complete the maintenance as quickly as possible to minimize any impact. Thank you for your understanding.
Minor February 2, 2026 Risk API Degradation – Incognia service
Started Feb 02, 2026, 05:39 PM UTC· resolved Feb 02, 2026, 05:39 PM UTC
No vendor updates were posted for this incident.
Minor November 25, 2025 Degraded Performance on Risk API –
Started Nov 25, 2025, 08:15 PM UTC· resolved Nov 25, 2025, 08:15 PM UTC
- resolved Nov 25, 2025, 08:15 PM UTC
Nov 25, 20:15 UTC Resolved - Between 19:47 and 19:52 UTC, the Risk API returned 5xx errors, causing service instability. Although error rates recovered after 19:52 UTC, some clients continued to experience degraded performance until 20:09 UTC.
Minor November 25, 2025 Dashboard maintenance 2d 3h
Started Nov 25, 2025, 07:40 PM UTC· resolved Nov 27, 2025, 11:15 PM UTC
- resolved Nov 27, 2025, 11:15 PM UTC
Nov 27, 23:15 UTC Completed - The scheduled maintenance has been completed. Nov 27, 23:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 25, 19:40 UTC Scheduled - We will be undergoing scheduled maintenance during this time.
Minor November 18, 2025 Dashboard degraded performance - Cloudflare Service Disruption – Incognia service
Started Nov 18, 2025, 02:37 PM UTC· resolved Nov 18, 2025, 02:37 PM UTC
No vendor updates were posted for this incident.
Minor November 6, 2025 Increased number of missing_integrity_data on Risk API – Incognia service
Started Nov 06, 2025, 10:33 PM UTC· resolved Nov 06, 2025, 10:33 PM UTC
No vendor updates were posted for this incident.
Minor October 20, 2025 Dashboard degraded performance - AWS Service Disruption – Incognia service
Started Oct 20, 2025, 10:47 PM UTC· resolved Oct 20, 2025, 10:47 PM UTC
No vendor updates were posted for this incident.
Major October 20, 2025 AWS Outage – Incognia service
Started Oct 20, 2025, 10:27 AM UTC· resolved Oct 20, 2025, 10:27 AM UTC
No vendor updates were posted for this incident.